Endorsed by the Los Angeles Daily News
Election Day
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Endorsed by the Los Angeles Daily News
Los Angeles processes nearly 2.5 million service requests a year. The city relaunched its 311 system in March 2025 after years of work and real cost. It still leaves residents in the dark in the ways that matter most.
Adam Miller built FixLA because he believes the best way to show what's possible is to actually build it. It is a live, working application — not a concept deck, not a campaign promise. It is a running demonstration of how city government should operate: transparent, accountable, and built for residents first.
FixLA is part of the Transparency and Innovation pillars of Adam Miller's THRIVES plan for Los Angeles.
311 was built for the city's convenience — not yours. Despite a costly relaunch, four fundamental problems remain.
FixLA matches the core 311 experience and improves on it in the areas that matter most for public accountability and trust.
| Feature | MyLA311 | FixLA |
|---|---|---|
| Drop a pin anywhere | ✓Yes | ✓Yes |
| Citywide public map | ~Capped at 2,000 records | ✓No limit |
| Follow others' tickets | ~Siloed from your reports | ✓Unified My Issues view |
| Status notifications | ✓SMS + email | ✓Email notifications |
| Add new issue types | ✗Requires city process | ✓Instant, in the backend |
| Public API + developer access | ✗Closed system | ✓API + MCP support |
| Direct city department routing | ✓Full routing to departments | ~Proof of concept |
These features are in development for a full Miller administration deployment. They are mockups — not yet live — but built to show exactly what "city government that works" looks like in practice.
Where your tax dollars are going — and what's behind schedule
A live public dashboard tracking every major LA infrastructure project: original budget, current cost, overrun percentage, and schedule status. Every project, every delay, every dollar — visible to every Angeleno. No other city system publishes this in one place.
Public accountability for every LA neighborhood, by the numbers
A live public leaderboard showing how every LA neighborhood is being served: open issues, median response delay, resolution rate, and 90-day trend — filterable by council district. When government performance is public and searchable, the pressure to perform changes.
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AI-powered city services in plain language
Type anything — "there's a huge pothole on Virgil Ave near Melrose" — and FixLA understands it, locates the address, selects the right service category, and pre-fills the 311 submission for you. No forms to navigate. No department to look up. One plain-language request, handled end to end.
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